Travelling Questions And Answers
Q.) What I can't keep in my luggage bag?
A.) Except the power bank you can keep all travel accessories like clothes, medicines etc in your luggage bag.
Q.) What is not allowed in a handbag?
A.) All the sharp and flammable items like Razor, scissors, perfumes or any liquid items are not allowed in handbag.
Q.) How many hours before I have to reach the airport?
A.) You have to report at Srinagar Airport before 2:30 hours from the boarding.
Q.) Is a laptop bag considered as Handbag?
A.) Laptop bag is considered as an Additional bag not handbag.
Q.) Do we have to keep mobile chargers in a handbag?
A.) Yes, you can only keep your mobile charger in your handbag.
Q.) Is a power bank allowed to carry in handbag?
A.) Yes, you can only carry your power bank in a handbag.
Q.) How much weight can I carry in my luggage bag?
A.) It depends upon the Airline policies. Some airlines allow you to carry 25 kg of weight or some other airlines allow carrying 30 kg of weight in your luggage bag.
Q.) In which bag do we have to keep our medicines?
A.) You should keep your medicines in your luggage bag as well as in handbag (if regular/current taking medicines) along with prescription.
Q.) Do we have to carry any ID proof while travelling?
A.) It is not necessary to carry any ID proof while travelling because when you are having a valid passport.
Q.) Is it mandatory to have a passport for international Travel?
A.) Yes, it is mandatory to have a passport for international Travel, without a passport you can�t travel abroad.
Q.) What should be the validity of a passport before travelling?
A.) Passport should be having the validity of 6 months from the date of submission before travelling.
Q.) Is there any policy for extra luggage?
A.) First you have to intimate your group leader regarding extra luggage then you have to pay the less extra charges. If you intimate them in the last hour then the extra luggage charges will be high.
Q.). Do I have to do boarding individually or in a group?
A.) You have to do the boarding in a group not individually.
Q.) If I am travelling from Kashmir will I get luggage bags at Delhi Airport or Jeddah Airport?
A.) If it is not a direct connecting flight then you will get your luggage bags at Delhi Airport or if it is a direct connecting flight then you will get your luggage bags at Jeddah Airport.
Q.) Can I get wheelchair assistance for my parents at Airport?
A.) Yes, you can get wheelchair assistance for your parents free of cost at the airport but you should have to intimate your tour operator before 2-3 days.
Q.) Will I get meals by Airlines or should I carry them on my own?
A.) Do contact your operator regarding the meals. Contact us on +91-9906611241 +91-9906611241.
Q.) Is it necessary to have a cell phone while travelling?
A.) Yes, it is necessary to carry a cell phone while travelling because it is a key connection to your family.
Q.) Can I get a Sim card on Airport?
A.) Yes, you will receive your new Sim card at Jeddah Airport.
Q.) How can I get Saudi sim cards?
A.) After the arrival at Jeddah Airport, you will get your Saudi Sim card for doing Biometric.
Q.) Is it possible to do the roaming of our local sim card?
A.) Yes it is possible but it will be too expensive to do the roaming on your local sim card.
Umrah Questions And Answers
Q.) How much money is needed while going for Umrah?
A.) It depends upon the Umrah package you have chosen, Umrah package starts from INR 110000.
Q.) When do we have to make our payment for the Umrah journey?
A.) You have to pay 25% of payment at the time of Umrah booking from the total Umrah package and 75% of remaining payment have to be paid before the specific due date.
Q.) Can I pay my payment in different currencies?
A.) No, Only in INR (Indian Rupee) and SAR (Saudi Riyal).
Q.) What are the modes of payments accepted by Shehre Sada Hajj and Umrah?
A.) The modes of payment accepted by Shehre Sada are Bank Transfer, NEFT, RTGS, or even through Cheque.
Q.) Apart from the Umrah package do we have to pay any additional sort of payments?
A.) No, you do not have to pay any additional sort of payments, only you have to carry the amount for your personal expenses.
Q.) What is the distance from Jeddah to Makkah?
A.) The distance from Jeddah to Makkah by bus is 81.1km and it takes 1h 30m to reach Makkah.
Q.) What is the distance from Makkah to Madina?
A.) The distance from Makkah to Madina by bus is 450.4km and it takes approximately 5h 56m to reach Madina.
Q.) What is the distance from Madina to Jeddah?
A.) The distance from Madina to Jeddah by bus is 411.2km and it takes approximately 4h 45m to reach Jeddah.
Q.) What is the distance from Madina to Madina Airport?
A.) The distance from Madina to Madina Airport by bus is 19.6km and it takes approximately 45m to reach the Madina Airport.
Q.) What is the distance from Makkah to Masjid Al Jirana (Jurana)?
A.) The distance from Makkah to Masjid Al Jirana (Jurana) by bus is 24 km and it takes approximately 45m to reach the Masjid Al JiranA.
Q.) What is the distance from Makkah to Masjid Aisha?
A.) The distance from Makkah to Masjid Aisha by bus is 10 km and it takes approximately 30m to reach the Masjid AishA.
Q.) What is the distance from Makkah to Taif?
A.) The distance from Makkah to Taif by bus is 90.6km and it takes approximately 2h 47m to reach Taif.
Q.) How many days do I have to stay in Makkah as well as in Madina?
A.) You have to stay a minimum of 8 days in Madina and the remaining days in Makkah.
Q.) How many Umrah can we do during the whole journey?
A.) You can perform two or more Umrah in the whole journey depending upon your physical health.
Q.). If I do more than one Umrah is that on my own expenses?
A.) Yes, it will be on your own expenses.
Q.) If I do additional Ziyarats is that on my own expenses?
A.) Yes, for additional Ziyarats you have your own expenses.
Q.) Do you provide Umrah Guide?
A.) Yes, Shehre Sada Hajj and Umrah provides you Umrah Guide from Srinagar Airport to the whole journey of Makkah and Madina until reaching back to the Srinagar Airport.
Q.) How much time does it take to complete the Umrah?
A.) It takes a few hours to complete one Umrah.
Q.) How many people stay in one room?
A.) 4 to 5 people stay in one room during Umrah Journey.
Q.) Do you provide an individual room there?
A.) Yes, for that you have to pay an extra charge.
Q.) Do you provide laundry services during the Umrah trip?
A.) Yes, Shehre Sada Hajj and Umrah provides laundry services in Makkah and Madina on alternate days during the Umrah Trip.
Q.) Do you provide room service?
A.) Yes, but you have to intimate the group leader or at reception.
Q.) Do you provide Indian food?
A.) Yes, only Indian food which is suitable for Pilgrims.
Q.) Do you provide meals in rooms or meals will be available in the cafeteria area?
A.) Meals will be provided in the Cafeteria area, we will provide you the Buffet Style food or Self Service food.
Q.) Do you provide meals for babies?
A.) No, Shehre Sada Hajj and Umrah does not provide any specific food for babies, you have to carry the food essentials for them on your own.
Q.) Do we have to purchase Zamzam water?
A.) No, Shehre Sada Hajj and Umrah provides you 5 litres of Zamzam Water, if that will be not sufficient for you then you can purchase.
Q.) Do we have to purchase Umrah kit on our own?
A.) No, you do not need to purchase the Umrah kit, we will provide you with an Umrah kit.
Q.) Is it better to perform Umrah individually or in a group?
A.) If it is your first Umrah then it is better to perform in a group.
Q.) When do I have to wear the Ihram?
A.) Before reaching the Miqat, you should wear the Ihram.
Q.) What is Ihram for women?
A.) Ihram for women pilgrims are their regular modest clothing.
Q.) Can I travel if I am not feeling well?
A.) Yes, depending upon your medical conditions if the medical condition is normal then you can easily travel.
Q.) Is Wifi available in hotels?
A.) Yes, Wifi will be available 24/7 in hotels.
Q.) What if I die in Saudi Arabia?
A.) If a pilgrim dies in Saudi Arabia while performing Umrah, the last rites of the pilgrim are all taken up by the Saudi authorities and the tour operator is not liable to transport a dead body out of the country, the luggage will be handed over to their family on reaching back to Kashmir.
Q.) Is it possible to exit the Umrah tour due to some emergency?
A.) Yes, you can exit after intimating the group leader.
Q.) If I cancel the Umrah trip before departure?
A.) Your payment is fully non-refundable.
Hajj Questions And Answers
Q.)Do I have to carry any documents while performing Hajj?
A.)No, you have to carry only a Hajj card and Wrist band provided by Hajj Mualim while performing Hajj.
Q.)Do I have to reach the Srinagar airport or pick up services provided by the Company?
A.)You have to reach the Srinagar Airport. Pick up services will not be provided by the Company.
Q.)Can I get sim cards from the company?
A.)Sim card will be provided to you free of cost at Jeddah Airport on doing the process of biometric.
Q.)Do local sim cards work in Saudi Arabia?
A.)Yes, after doing the roaming on your local Sim cards, but it is too expensive. It is better to take a new Sim card at Jeddah Airport.
Q.)Should I carry any food items or cooking essentials during the Hajj journey?
A.)No, food will be provided by the company during the whole Hajj journey.
Q.)Which medicines should I carry during Hajj?
A.)You have to carry your Current/Regular medicines with prescription and necessary medicines during Hajj.
Q.)How many people stay in one room during Hajj?
A.)4 to 5 people stay in one room during Hajj Journey.
Q.)How many people stay in a single tent during 5 days of Hajj?
A.)It depends on Hajj Mualims Group, Minimum 50 and Maximum 100 people stay in a single tent during 5 days of Hajj.
Q.)Do you provide self service food in Makkah and Madina?
A.)Yes, Food will be provided in the Buffet Style or Self Service food in Makkah and MadinA.
Q.)Do you provide food during the 5 days of Hajj?
A.)Yes, the food will be served to you by Mualim.
Q.)Do you provide laundry services everyday during the Hajj Journey?
A.)laundry services will be provided to you on alternate days not every day during the Hajj Journey.
Q.)Do you provide all the Ziyarats of Makkah and Madina?
A.)Yes, we will provide all the Ziyarats of Makkah and MadinA.
Q.)Do you provide the direct Hajj flight like the Government provides?
A.)No, we will provide direct connecting flights from Srinagar Airport to Delhi Airport and from Delhi Airport to Jeddah Airport.
Q.)Do you provide Hajj guides throughout the Hajj journey from Srinagar to Srinagar?
A.)Yes, we will provide Hajj guides throughout the Hajj journey from Srinagar to Srinagar.
Q.)Will you provide some amount back from the deposited payment for Hajj?
A.)Yes, only 5% of TCS will be refunded back but you are not liable to collect the TCS from the tour operator. You can collect it from Taxpayers once their file returns.
Q.)Do you provide transport during 5 days of Hajj?
A.)Yes, transport will be provided by Mualim during 5 days of Hajj.
Q.)Do you provide Health insurance in a Hajj Visa?
A.)Yes, it is compulsory in a Hajj visA.
Q.)Do you provide vaccines or do I have to do the vaccinations by myself?
A.)Yes, we will provide you the vacancies and we will assist you on doing the vaccinations.
Q.)Do you provide Qurbani in Hajj packages?
A.)No, you have to do it on your own.
Q.)Do you provide a Hajj kit?
A.)Yes, we will provide you the Hajj kit.
Q.)What else other than a Hajj kit we have to purchase?
A.)You have to purchase your personal accessories.
Q.)As per your experience what will be the extra expenses during the Hajj?
A.)Minimum INR 50000 will be the extra expenses during the Hajj.
Q.)What will be the extra Luggage Charges?
A.)It will be as per Airline policies.
Q.)Do you provide Tawaf e Ziyarat in the Hajj package?
A.)No, we do not provide Tawaf Ziyarat in the Hajj package.
Q.)Do male and females stay individually in Mina and Arafat tents?
A.)Yes, but separation is just with a cloth inside the tents.
Q.)Do Umrah guide assist properly during 5 days of Hajj?
A.)Yes, our Umrah guide assists you properly during 5 days of Hajj.
Q.)What is the distance from Makkah to Mina?
A.)The distance from Makkah to Mina is 10km approximately takes 20mins to reach by bus.
Q.)What is the distance from Aziziyah to Mina?
A.)The distance from Aziziyah to Mina is 8.3km and approximately takes 15mins to reach by bus.
Q.)What is the distance from Mina to Arafat?
A.)The distance from Mina to Arafat is 17.3km and approximately takes 35mins to reach by bus.
Q.)What is the distance from Arafat to Muzdalifah?
A.)The distance from Arafat to Muzdalifah is 13km and approximately takes 1h 5m to reach by foot.
Q.)What is the distance from Muzdalifah to Jammarat?
A.)The distance from Muzdalifah to Jammarat is 17.6km and time depends on the crowd.
Q.)What is the distance from Jammarat to Masjid Al Haram?
A.)The distance from Jammarat to Masjid Al Haram is 9.6km and approximately takes 1h 5min to reach by foot.
Q.)What is the distance from Jammarat to Mina?
A.)The distance from Jammarat to Mina is 7.7km and approximately takes 45mins to reach by foot.
Q.)What is the distance from Mina to Jammarat?
A.)The distance from Mina to Jammarat is 4.2km and approximately takes 30mins to reach by foot.
Q.)How much time does it take to complete the Hajj?
A.)It takes 5 to 6 days to complete all the rituals of Hajj.
Q.)Do you provide Zamzam water or should I purchase that?
A.)No, we will provide you 5 litres of Zamzam Water, if that will be not sufficient for you then you can purchase.
Q.)Do you provide Hajj orientation once or more than that?
A.)Hajj orientation is only provided once, in that orientation we clear all your doubts and understand all the regulations, guidelines, instructions and requirements during Hajj.